Gift Shop Supervisor

Location: Sky Gifts 2, Rapid City Regional Airport, Rapid City, SD

Compensation: $19-$20 per hour, depending on experience

Job Description:

Are you passionate about retail and customer service? Do you have a knack for leadership and team management? Sky Gifts 2 at Rapid City Regional Airport is seeking a dynamic and motivated Gift Shop Supervisor to lead our team and ensure an exceptional shopping experience for our travelers.

Key Responsibilities:

  • Oversee daily operations of the gift shop, ensuring a smooth and efficient workflow
  • Provide excellent customer service, assisting customers with their purchases and inquiries
  • Manage and train staff, fostering a positive and productive work environment
  • Monitor inventory levels and coordinate restocking to maintain optimal product availability
  • Ensure the store is clean, organized, and visually appealing at all times
  • Handle customer complaints and resolve issues in a professional and timely manner
  • Collaborate with management and vendors to enhance the store's offerings and promotions

Qualifications:

  • Proven experience in a retail or customer service role, with at least 1-2 years of supervisory experience
  • Strong leadership and interpersonal skills, with the ability to motivate and inspire a team
  • Excellent communication and problem-solving abilities
  • Detail-oriented and organized, with a focus on delivering top-notch customer service
  • Proficiency in point-of-sale (POS) systems and basic computer skills
  • Flexibility to work varied shifts, including weekends and holidays, to meet the demands of the airport's busy schedule

Benefits:

  • Competitive hourly wage of $19-$20 per hour, depending on experience
  • Health, dental, and vision insurance
  • Opportunities for career growth and development

Equal Opportunity

Sky Gifts 2, LLC. seeks to attract, develop, and retain the highest quality of staff. Sky Gifts 2, LLC. is an Equal Opportunity Employer, and is committed to building a culturally diverse workplace. We strongly encourage applications from female and minority candidates and others that will enhance our team. Sky Gifts 2, LLC. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex (including pregnancy), ancestry, national origin, age, disability, genetic information, military/veteran status, or any other characteristic protected by applicable local, state or federal law. Sky Gifts 2, LLC.’s Equal Employment Opportunity (EEO) policy covers all employment practices, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.

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